Visual communications technologies that amaze and make a difference

2.0 Concepts has carefully selected and developed partnerships with the top digital signage, interactive and workplace communications technologies available globally. Our in-house experts attend major trade shows and meet steadily with innovative companies to find quality products that are effective, reliable and fully supported in this region. We save clients months and even years of unnecessary research and testing time, and save them money through the mistakes they never make in sourcing the wrong products.

Queue Management

Many retailers, health service providers and government offices face a daily challenge of having more people looking for help than staff ready to assist. The old basics of getting in line, or taking a number and waiting, have had a big technological upgrade through slick queue management systems that remove all the chaos and frustration.

Applications

  • Interactive screens issue waiting tickets on paper or SMS to phones
  • Screens show who is waiting and estimated wait time
  • Screens direct customers to service provider station
  • Systems show secondary messages to inform or entertain
  • System analytics provide insights on wait time averages, busiest times
  • Staff don’t have to answer “How long?” questions